Offsite Virtual Office (OVO)

“Multiple backup sites seemed like an incredible extravagance on September 10,” concedes Scott. “But on September 12, they seemed like genius.” Robert G. Scott., former CEO of Morgan Stanley.

Morgan Stanley was one of the biggest occupants of the World Trade Centre and as a part of their contingency planning; it had three recovery sites, from where business could take place in case of any disruption.

A few days ago, I was at my company’s annual town hall, listening to our leadership talk about IT. The interconnect between Digital, Cyber and Technology. They were of the opinion that these will be growth areas for the years ahead and internal audit will play a role in helping organizations not just optimize but also secure their infrastructure and strategy.

As I heard them talk, about the tools being developed to protect organizations against cyber-attacks and how global players are seeking advice on how they can secure their infrastructure. I began pondering.
I am no expert on cyber security but I am certain of one thing, we may build the best code to protect our internal security but there is always someone better out there.

I am an admirer of Steve Jobs, not because he gave us the iPhone, iPad or iPod, these were by-products. He was a revolutionary because he brought realism to the virtual world, be it through calligraphy or just the way app icon looks a square with curved edges. These are simple things but they make all the difference and his pragmatic approach turned around Apple.

So the thought that ran in my mind was,
a.        Cyber-attacks can at best be prevented,
b.       If they do happen what next?

Sony in 2014 witnessed a Cyber-attack, not only did it damage the company’s reputation through leaking of confidential emails but it also resulted in financial losses as the company had to shut down its PlayStation network.

Since everything today is linked to the internet, for instance Microsoft wants to push online office suite, services like Dropbox are seeing traction on both personal and corporate side, and collaboration has been redefined to mean being able to work across geographies. The intranet has become the office space.
We can today work from any location all we need is the access to surpass the gates protecting organizations confidential information. When a breach occurs the gates are destroyed and a free flow of information begins. In order to prevent this, organizations shut down services until they can construct new gates and test if they can withstand the next attack.

Taking leap from what Morgan Stanley did prior to the 2001 attack, they created physical offsite offices in case the primary office was disrupted or destroyed.

Can we today construct virtual offsite offices in case the primary office is disrupted? Instead of building a new gate. Can we effectively, efficiently migrate all the data to a new site, where the security structure is already in place?

This was a thought I had and if we are able to build such a solution, where we are able to take the concept of having physical off sites to virtual off sites, the path to recovery from a cyber-attack could be faster.

Saurabh Seth

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